After removing soot and ash, we focus on smoke and odor removal. Successful odor removal, and prevention of further damage, requires immediate action.

Soot residue is highly acidic and can cause irreversible damage if it is not treated as soon as possible. It can cause corrosion and pitting in doorknobs, plumbing fixtures and light fixtures. Glass (windows, mirrors, and cabinets) can be etched by soot residue, causing them to look cloudy.

Plastics, appliances, vinyl windows and fabrics can be discolored by soot residue. Vinyl windows can begin to discolor immediately if not properly cleaned.

Some of the techniques RBI uses to remove odor are thermal fogging, which opens the pores in the walls and neutralizes the odor, portable ozone generators and sealers.

It’s not uncommon for a homeowner to discover that, after a contractor has “finished” a restoration, smoke odor is still present because the contractor was inexperienced– or tried to cut corners. That doesn’t happen to our customers.

It is critical to understand how smoke and odor works so they may be eliminated. We know how to eliminate odor and identify damages. We guarantee our workmanship for 7 years, the longest warranty in the industry.

After the initial demolition and debris removal (right) we used neutralizers to eradicate odors in the framing and subfloors before proceeding with the rest of the reconstruction.